PRIVACY POLICY
Effective Date: March 1, 2026 | Last Updated: March 1, 2026
Table of Contents
- Overview
- Information We Collect
- How We Use Your Information
- Information Sharing & Disclosure
- Cookies & Tracking Technologies
- Data Retention
- Data Security
- Children's Privacy (COPPA Compliance)
- California Privacy Rights (CCPA/CPRA)
- Other State Privacy Laws
- Your Rights & Choices
- Third-Party Services
- International Users
- Changes to This Policy
- Contact Us
1. Overview
Ultimate Soccer FC LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:
- Visit our website at ultimatesoccertrivia.com ("Website")
- Create an account and use the digital trivia platform at play.ultimatesoccertrivia.com ("Digital Platform")
- Redeem a QR Premium Card included with your Ultimate Soccer Trivia Card Game
- Contact us via email or other channels
Please read this Privacy Policy carefully. By using our Services, you consent to the practices described herein. If you do not agree, please do not use our Services.
2. Information We Collect
2.1 Information You Provide Directly
| Data Type | When Collected | Purpose |
|---|---|---|
| Email address | Account creation | Account identification, communication, password recovery |
| Username | Account creation | Display name on the Digital Platform |
| Age confirmation | Account creation | COPPA compliance (we store only that you confirmed 13+, not your actual age or birthdate) |
| QR redemption code | Account creation | Linking your physical purchase to your digital account |
| Support correspondence | When you contact us | Responding to your inquiries |
2.2 Information Collected Automatically
When you access the Website or Digital Platform, we may automatically collect certain technical information:
| Data Type | Purpose |
|---|---|
| IP address | Security, fraud prevention, general analytics |
| Browser type & version | Ensuring compatibility, troubleshooting |
| Device type | Optimizing user experience |
| Pages visited & time spent | Understanding usage patterns, improving the Service |
| Referring URL | Understanding how users find us |
| Game activity data | Scores, progress, trivia performance (tied to Account) |
2.3 Information We Do NOT Collect
✅ We do not collect payment or financial information (all purchases are processed through Amazon or other retailers)
✅ We do not collect precise geolocation data
✅ We do not collect real names (unless voluntarily provided in support emails)
✅ We do not collect social security numbers or government IDs
✅ We do not knowingly collect any information from children under 13
3. How We Use Your Information
We use the information we collect for the following purposes:
- Account management: Creating and maintaining your Account, authenticating your identity, linking your QR code to your profile
- Service delivery: Providing access to the Digital Platform, tracking game progress and scores
- Communication: Sending account-related notifications (e.g., password resets, Terms updates). We will not send marketing emails unless you explicitly opt in.
- Improvement: Analyzing usage data to improve the Digital Platform, fix bugs, and develop new features
- Security: Detecting and preventing fraud, abuse, and unauthorized access
- Legal compliance: Complying with applicable laws, regulations, and legal processes
4. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties.
We may share your information only in the following limited circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating the Digital Platform (e.g., web hosting providers, analytics services, email delivery services). These providers are contractually obligated to use your data only for the purposes we specify and to maintain appropriate security measures.
4.2 Legal Requirements
We may disclose your information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
4.3 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on the Website of any change in ownership or use of your information.
4.4 With Your Consent
We may share your information for other purposes with your explicit consent.
5. Cookies & Tracking Technologies
5.1 What We Use
We may use the following technologies on the Website and Digital Platform:
- Essential cookies: Required for the Digital Platform to function (e.g., session authentication, remembering login state). These cannot be disabled.
- Analytics cookies: Help us understand how visitors use the Website and Digital Platform (e.g., Google Analytics or similar). These collect aggregated, anonymized data.
5.2 What We Do NOT Use
- We do not use advertising or retargeting cookies
- We do not use third-party tracking pixels for ad networks
- We do not sell data collected through cookies
5.3 Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling essential cookies may prevent you from using the Digital Platform.
6. Data Retention
We retain your personal information for as long as your Account is active or as needed to provide the Services. Specifically:
- Account data (email, username): Retained until you request account deletion or we discontinue the Digital Platform
- Game activity data: Retained as long as your Account is active
- Analytics data: Retained in aggregated, anonymized form indefinitely
- Support correspondence: Retained for up to 2 years after resolution
Upon account deletion, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
7. Data Security
We implement commercially reasonable technical and organizational security measures to protect your personal information, including:
- Encrypted data transmission (HTTPS/TLS)
- Secure password hashing
- Access controls limiting who can view personal data
- Regular security reviews
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the security of your Account credentials.
8. Children's Privacy (COPPA Compliance)
⚠️ This section is critically important. We take children's privacy seriously and comply with the Children's Online Privacy Protection Act (COPPA).
8.1 Age Restriction
The Digital Platform requires users to be at least 13 years of age to create an Account. We implement an age-screening mechanism during account registration. Users who indicate they are under 13 are blocked from creating an Account.
8.2 No Collection from Children Under 13
We do not knowingly collect, use, or disclose personal information from children under the age of 13. We do not direct our Digital Platform to children under 13, and the Digital Platform is classified as a "general audience" service with an age gate.
8.3 Physical Product — No Data Collection
The physical card game does not collect any data whatsoever. It is suitable for players of all ages. Only the Digital Platform (which requires account creation) is subject to the age requirement.
8.4 If We Discover a Child's Data
If we learn that we have inadvertently collected personal information from a child under 13, we will:
- Immediately delete the Account and all associated personal data
- Revoke access to the Digital Platform for that Account
- Take reasonable steps to prevent future occurrences
8.5 Parental Notice
If you are a parent or guardian and believe your child under 13 has created an Account or provided personal information to us, please contact us immediately at info@ultimatesoccerfc.com. We will take prompt action to delete the information.
8.6 Users Ages 13–17
Users between 13 and 17 may create an Account with parental or guardian consent. We encourage parents to monitor their children's online activities and to help enforce this Privacy Policy.
9. California Privacy Rights (CCPA/CPRA)
The California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides California residents with specific privacy rights. While Ultimate Soccer FC LLC is a small business that may not meet the CCPA's jurisdictional thresholds (annual revenue exceeding $25 million, data on 100,000+ consumers, or 50%+ revenue from selling data), we voluntarily extend the following rights to all California residents as a matter of good practice:
9.1 Your California Rights
- Right to Know: You may request information about what personal data we have collected about you, the sources, purposes, and third parties with whom we share it.
- Right to Delete: You may request that we delete your personal information, subject to certain legal exceptions.
- Right to Correct: You may request that we correct inaccurate personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
9.2 We Do Not Sell or Share Personal Information
We do not sell your personal information. We do not "share" your personal information for cross-context behavioral advertising as defined under the CPRA. Therefore, there is no need for a "Do Not Sell or Share My Personal Information" link, but we include this disclosure for transparency.
9.3 How to Exercise Your Rights
To exercise any of these rights, contact us at info@ultimatesoccerfc.com with the subject line "California Privacy Request." We will verify your identity and respond within 45 days.
10. Other State Privacy Laws
Several U.S. states have enacted comprehensive privacy legislation (including Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and others). While many of these laws have thresholds that may not apply to our business, we are committed to respecting the privacy rights of all users. If you are a resident of any state with a consumer privacy law, you may contact us to exercise any applicable rights (access, deletion, correction, opt-out) by emailing info@ultimatesoccerfc.com.
11. Your Rights & Choices
Regardless of where you live, you have the following rights regarding your personal information:
11.1 Access Your Data
You may request a copy of the personal information we hold about you.
11.2 Update Your Data
You may update your email address or username through the Digital Platform's account settings, or by contacting us.
11.3 Delete Your Account
You may request deletion of your Account and all associated personal data by emailing info@ultimatesoccerfc.com. Deletion will be completed within 30 days. Note that once your Account is deleted, the associated QR code cannot be reused to create a new Account.
11.4 Opt Out of Communications
If you receive non-essential emails from us, you may opt out by clicking the "unsubscribe" link in the email or by contacting us. Note that you cannot opt out of essential Account-related communications (e.g., security alerts, Terms changes) while your Account is active.
11.5 Response Time
We will respond to all privacy requests within 30 days. If we need additional time, we will notify you of the reason and extension period (not to exceed an additional 30 days).
12. Third-Party Services
Our Services may contain links to third-party websites (e.g., Amazon product page). This Privacy Policy does not apply to third-party websites or services. We encourage you to review the privacy policies of any third-party site you visit.
Specifically:
- Amazon: Your purchase of the Physical Product through Amazon is governed by Amazon's Privacy Notice. We do not receive your payment information from Amazon.
- Hosting/Analytics Providers: We use third-party services for web hosting and analytics. These providers have their own privacy policies and may collect technical data as described in Section 2.2.
13. International Users
The Services are operated in the United States and are intended for users located in the United States. If you access the Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. By using the Services, you consent to this transfer.
We do not specifically target users in the European Union, European Economic Area, or United Kingdom. If you are located in these regions, please be aware that we may not comply with all requirements of the GDPR. If you have concerns, please contact us before creating an Account.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify registered users via email
- Post a prominent notice on the Website or Digital Platform
We encourage you to review this Privacy Policy periodically. Your continued use of the Services after changes are posted constitutes your acceptance of the revised policy.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Ultimate Soccer FC LLC
Email: info@ultimatesoccerfc.com
Website: ultimatesoccertrivia.com
For COPPA-related concerns (children's privacy), please use the subject line: "COPPA — Children's Privacy Concern"